PureShine Detailing – Terms & Conditions

Effective Date: [07/15/2025]

By booking a service with PureShine Detailing ("we," "our," or "us"), you ("customer," "client," or "you") agree to the following terms and conditions. These terms apply to all services we provide, whether mobile or on-location.


1. Service Scope

Our detailing services are clearly listed on our website and may vary depending on the package selected. While we strive to deliver excellent results, outcomes depend on the vehicle’s condition. PureShine Detailing is not responsible for pre-existing damage, wear, or stains that cannot be removed.


2. Appointments

Appointments can be scheduled via our website, phone, or social media. Customers are responsible for providing accurate contact and location information. We may reschedule appointments due to weather, emergencies, or other unforeseen circumstances.


3. Cancellations & Rescheduling

We understand that plans change. Please notify us at least 24 hours in advance if you need to cancel or reschedule your appointment. We do not charge cancellation fees, but timely communication helps us serve all customers better.


4. Payment Policy

Payment is due immediately upon completion of the service. We accept cash and all major credit/debit cards. A receipt can be provided upon request.


5. Weather Policy

If weather conditions (such as rain, snow, or extreme temperatures) prevent us from safely performing the service, we will contact you to reschedule at the earliest convenience.


6. Liability

We take great care in handling your vehicle. However, we are not liable for:

  • Pre-existing damage to paint, trim, upholstery, or electronics
  • Mechanical or electrical issues unrelated to detailing
  • Items left in the vehicle (please remove valuables in advance)

We may document your vehicle with before-and-after photos for quality assurance.


7. Customer Responsibilities

To ensure the best service, we kindly ask that you:

  • Remove all personal belongings and valuables before your appointment
  • Provide access to the vehicle at the scheduled time
  • Let us know in advance if your vehicle has any special requirements or issues

8. Satisfaction Guarantee

If you are not satisfied with your service, please contact us within 24 hours of your appointment. We will do our best to resolve the issue or offer a touch-up if appropriate. Refunds are not guaranteed.


9. Right to Refuse Service

We reserve the right to decline or discontinue service at any time due to:

  • Unsafe or unsanitary working conditions
  • Aggressive or inappropriate behavior
  • Vehicle conditions that are beyond our safe operating limits



For questions or support, contact us:
📞 703-254-7593
📧 pureshinedetailing.llc@gmail.com